Frequently asked questions

• Sightseeing & Attractions

  • What leisure options are available at Hotel Serge Blanco - Relais Thalasso & Spa?

    Leisure facilities include:

    • A sunbathing terrace
    • A shared lounge

• Wellness & Pool

  • What spa amenities does the 4-star hotel offer?
    • Spa Highlights: a Turkish steam bath, a treatment room, a solarium, and a Jacuzzi.
    • Treatment Access: an additional charge applies to a hairdresser.
    • Spa Treatments: body wraps, body scrub, and manicure.
    • Hands-On Treatments: a head massage, a back massage, and a facial massage.
    • Wellness Services: a wellness centre and a hammam spa available at no extra cost.
  • What should guests know about the pool?

    Guests can make use of a swimming pool, along with sea water.

• Family & Pets

  • What is available for children at the property?
    • Restricted Areas: children are not allowed in a wellness centre and a pool.
    • Kids Dining: a children's menu.

• Location & Transportation

  • What are the nearest transport links to the hotel?
    • Railway Connection: Hendaye Sation train station is within 25 minutes on foot.
    • Local Bus Stop: Oliviers bus stop sits about a 5-minute stroll from this property.
  • How do guests travel between the accommodation and the airport?

    Serge Blanco - Relais Thalasso & Spa provides train station pick-up service.

  • What is the location of this accommodation?
    • Airport Drive: the 4-star Serge Blanco - Relais Thalasso & Spa, 15 minutes from San Sebastian airport.
    • Strolling Distance: the heart of the city, 20 minutes on foot.
    • Placement: centrally situated in Hendaye.

• Check-in/Check-out & Policies

  • What check-in and check-out options are offered at the 4-star hotel?
    • Arrival: check-in is available from 15:00 till 22:30.
    • Departure: guests are required to check out by 11:00.
  • What policies should guests know about at the hotel?

    Guests booking at this accommodation benefit from free cancellation terms.

• Dining & Breakfast

  • What are the dining options at this 4-star hotel and in the surrounding area?
    • Just Steps Away: Bar a Manger, 50 metres away, serves Italian cuisine.
    • Worth the Trip: Soko-Ona, a restaurant, is approximately 100 metres away.
  • How does this hotel handle breakfast for its guests?
    • Dining Availability: breakfast is offered in the restaurant each morning.
    • Breakfast Style: continental breakfast, served at the 4-star hotel.
    • Table Booking: a table is available upon reservation.

• Beach & Sports

  • What sports amenities are provided?
    • Sport Access: yoga instruction, available at no cost.
    • Fitness Classes: on-site amenities include fitness classes.